The Member Retention Kick Start Programme

Programme overview

The Member Retention Kick Start Programme
Leisure, Health and Fitness Skillnet in conjunction with Dr Paul Bedford are running ‘The Member Retention Kick Start Programme’. This is a high impact, action orientated, coaching approach course and is limited to 20* members only (*please note as this training is being fully funded, In order to qualify, the trainee must have been or still on PUP or TWSS).

• 27th & 29th October - 10am
• 3rd & 5th November at 10am
• November 10-12th at 10am
• November 17-20th at 10am
• November 24-26th at 10am

Each session will be delivered live by Dr Paul Bedford and split into two sections:
1. Part 1 - 45 min theory
2. Part 2 - 45min Task assignment Q&A based on the presentation.

Attendees will then be required to complete task to be presented later that week. Each task is designed to get you to focus on one aspect of your business that will impact your retention. You will only benefit if you do the tasks. We will not be asking you to divulge sensitive or confidential information, but we will ask you to talk frankly about your business. This isn’t a one size fits all program, it is a process, so you won’t all end up doing the same changes. Consideration will be given to your business size, number of members, your business philosophy, staff numbers, product or service offering. I have attached a document that will give further details on the programme and the tasks that are involved.

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